Book contributed by Roy Juch
Preface
This book tells about the Bell System's service responsibilities and how it
fulfills them.
The emphasis here is on Long Lines. But the rest of the Bell System is
described in some detail so the reader can get an idea of how the different
parts fit together to furnish nationwide and worldwide communication
service.
The book is intended primarily to help new employees acquire a fuller
understanding of the organization they have joined. It is also meant as a
reference for those who want to refresh their memory on various aspects
of the telephone business.
[Click on chapter
links below]
Contents
Long Lines Role, History, Services
Long Lines and Other Bell Units
The Early Days
Conquering Distance
Many Kinds of Services
Facilities for Service
Working Arrangements with the Partners
Dividing the Revenues
Organization
Long Lines Department Board
The Executive Staff
Operations Organization
Running the Business
Personnel Matters
Marketing Long Distance Services
Engineering the Plant
The Maintenance Job
Planning and Managing the Network
Overseas Service
Communications for Government
Regulatory Matters
The Legal Department
Accounting
The Treasury Department
Public Relations
Other Units of the Bell System
AT&T, the Parent
The Associated Companies
The Role of Western Electric
Research at Bell Laboratories
Looking Ahead
The Changing World of Communications
Glossary of Telephone Terms;Bibliography-selected list of publications, books and pamphlets for further
reading
